Privacy Policy

1.1 — Information You Provide Directly

We collect information you voluntarily provide when you: (a) create an account or enroll in the Deal Scout Certification program; (b) complete forms, surveys, or applications; (c) make a purchase or payment; (d) contact us for support or inquiries; (e) participate in community forums, coaching calls, mastermind groups, or events; or (f) apply for certification or continuing education.

This information may include: name, email address, phone number, and mailing address; real estate license number, state of licensure, and brokerage affiliation; payment and billing information (processed through third-party payment processors); professional history and transaction experience; profile information, photographs, and biographical details; communications with us, including support tickets and feedback; and any other information you choose to provide.

1.2 — Information Collected Automatically

When you access our Site, we automatically collect certain information, including: IP address and approximate geographic location; browser type, device type, and operating system; pages viewed, links clicked, and time spent on the Site; referring and exit URLs; date and time of access; cookie identifiers and similar tracking technologies (see our Cookie Policy); and usage data and feature interactions.

1.3 — Information from Third Parties

We may receive information about you from third-party sources, including: payment processors (transaction confirmation, not full payment details); identity verification services; and social media platforms (if you connect your account or interact with us through social media).

3.1 — With IREIA.org (Standards Body)

BAC is an authorized IREIA Certification Body. As part of this relationship, we share the following limited information with IREIA.org: your name, certification designation, certification status (active, suspended, lapsed, revoked), and geographic service area. This data is shared for the purpose of maintaining the IREIA public directory of certified professionals, verifying certification credentials, and administering ethics and standards compliance. IREIA.org's use of this data is governed by IREIA.org's own Privacy Policy.

3.2 — With IREIA.com (TTN Marketplace)

If you participate in the IREIA Trusted Transaction Network marketplace, BAC shares certification verification data with IREIA.com, limited to: your certification status, designation, and Trust Seal status. This sharing is for the purpose of verifying your marketplace eligibility. BAC does not share your personal contact information, payment data, or training records with IREIA.com. Any additional data you provide to IREIA.com is governed by IREIA.com's own Privacy Policy.

3.3 — Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processing, email delivery, hosting and cloud infrastructure, analytics, customer support, learning management, and CRM/marketing automation (GoHighLevel). These providers are contractually obligated to use your information only as directed by us and to maintain appropriate security measures.

3.4 — Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to: (a) comply with applicable law or respond to valid legal process; (b) protect our rights, property, or safety, or that of our users or the public; (c) detect, prevent, or address fraud, security issues, or technical problems; or (d) enforce our agreements.

3.5 — Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or similar event, your information may be transferred to the successor entity. We will notify you of any such change.

3.6 — Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for any purpose, including research and program improvement.

6.1 — Access and Correction

You may access and update your account information through the member portal at any time. You may request a copy of the personal information we hold about you by contacting us at [email protected].

6.2 — Deletion

You may request deletion of your personal information, subject to certain exceptions (such as information required for legal compliance, active certification records shared with IREIA.org, or pending transactions). Deleting your information may result in the termination of your certification and program access.

6.3 — Marketing Opt-Out

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email, updating your communication preferences in the member portal, or contacting us directly. Opting out of marketing communications does not affect administrative or transactional communications.

6.4 — Cookie Preferences

See our Cookie Policy for information about managing cookie preferences.

7.1 — California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out. We do not sell your personal information as defined under the CCPA/CPRA. To exercise your rights, contact us at [email protected].

7.2 — Other State Privacy Laws

Residents of Virginia, Colorado, Connecticut, Utah, and other states with consumer privacy laws may have similar rights. Contact us to exercise your rights under your state's privacy law.